Faqs

Order/Customer Notes The ‘Order Notes’ panel displays notes attached to the order. These are used for storing event details, such as payment results or reducing stock levels, and for adding notes [...]

Adding an order manually Add an order using the ‘Add New’ link at the top of the orders page. Once added you can input the customer details, add line items, and calculate the totals. You should [...]

Managing orders Orders are created when a customer completes the checkout process and are visible by Countryfi and Shop Manager users only. Each order is given a unique Order ID. Order IDs are [...]

Deleting a product To delete a product: 1. Go to: Dashboard > Products. 2. Find the product you wish to delete. 3. Hover in the area under the Product name and click Trash.

Duplicating a product To save time, it’s possible to use a product and duplicate it to create similar products with variations and other qualities. Go to Dashboard > Products and look through [...]

Adding a variable product Variable products are arguably the most complex of product types. They let you define variations of a single product where each variation may have a different SKU, price [...]

Adding an external/affiliate product Choose ‘External/Affiliate’ from the product type dropdown. This removes unnecessary tabs, such as tax and inventory, and inserts a new product URL field. [...]

Adding a downloadable product When adding a simple product, you can check the downloadable box in the product type panel. This adds two new fields: File path — Path or url to your downloadable [...]

Adding a virtual product When adding a simple product, you can check the Virtual box in the product type panel. This removes unnecessary fields, such as dimensions.

Adding a grouped product A grouped product is created in much the same way as a simple product. The only difference is you select Grouped from the Product Type dropdown in the General product tab [...]